Thank you for contacting us. If your question is regarding difficulties with course purchase, navigation, or completion, in order to expedite resolving of your question, please provide exact name of any course(s) in question, including version (in-person, live webinar, or self-paced distance-learning), and describe any steps you have taken and error messages you have encountered. (Attaching screenshots to a separate email to info@aomprofessional.com, if possible, can be helpful.).